Over the past few months the operations have been under review by the South East Local Health Integration Network (SE LHIN). At the request of the Board of Directors, the Investigator conducted a review of the organization’s operations, service structure, financial challenges, and strategic plan, making recommendations to move the organization forward with a strengthened foundation. One of the recommendations coming out of this review aligned with the Board’s prior study of a centralized service structure that would reduce operating costs incurred through the satellite locations and enable CPHC to focus more on service delivery.

Senior Support Services (CPHC) is in the process of preparing for closure of its offices in Athens, Gananoque, Portland, Prescott and Carleton Place. Although there will be a ‘staffed office’ in these communities, our programs and services will continue to be offered in shared program space with other organizations in each of these communities.

Roger Haley, Board Chair states, “We are confident that the new structure will provide a solid model for program delivery; it is an opportunity for us to focus more on services and continue to look at the needs of seniors residing in the communities and areas we serve”. Haley also states, “The change will be seamless and will not impact services to clients and caregivers who rely on our support, but rather will provide a new structure that will lead to greater opportunities for service enhancement”.

Although the centralization project will take time to complete, all service staff will be relocated to the central location in Brockville at 2235 Parkedale Avenue by March 31st, 2019.

For further information, contact:
Roger Haley, Chair
Senior Support Services (CPHC) Board of Directors